Acceptable Use Policy

1. Scope and interpretation

This Acceptable Use Policy (the “Policy”) applies to everything on or connected with the Platform: posts, profiles, album images, avatars, handles, display names, direct messages, voice and video calls, and correspondence with our support team. It forms part of the Terms of Service, and a breach of this Policy is a breach of the Terms. Capitalised terms have the meanings given in the Terms.

The Platform is an adult platform. Sexually explicit Content created by and between consenting adults is what the Platform exists to host and is never, in itself, a violation of this Policy. This Policy sets the boundaries around that Content and describes the conduct we do not permit.

This Policy is also the statement of the restrictions we impose on the use of the Platform in respect of information provided by its Users, for the purposes of any law that requires us to publish one. We apply and enforce it diligently, objectively and proportionately, with due regard to the rights and legitimate interests of all parties.

2. Absolute prohibitions

The following are never permitted, under any framing, fiction, disclaimer, artistic claim or role-play. There is no warning, no appeal and no second account.

• Any sexual Content involving a person under 18 years of age, whether real or apparently so, including drawings, animation, computer-generated or artificially generated imagery, and adults presented, styled or described as minors.
• Any Content sexualising childhood, including school settings, children’s toys, children’s clothing, or language chosen to suggest a child.
• Any Content depicting, soliciting, arranging or normalising sexual contact with a minor, including grooming.
• Any intimate Content of a person who has not consented to its creation or to its distribution, including recordings and screenshots taken from calls or messages, images obtained by deception or coercion, and any synthetic, altered or artificially generated depiction of a real, identifiable person.
• Any Content depicting non-consensual sexual activity as real, or depicting genuine coercion, blackmail, extortion or trafficking.
• Any Content depicting bestiality, necrophilia, incest presented as real, or genuine serious injury.

We report apparent child sexual abuse material to the National Center for Missing and Exploited Children as 18 U.S.C. §2258A requires, preserve the associated Content and records for the period that statute prescribes, and cooperate with law enforcement.

3. Consent, age and the evidence of both

Every person depicted in Content you upload must be at least 18 years of age at the time the Content was created and must have given informed consent both to the depiction and to its publication on the Platform.

If you upload Content that includes any person other than yourself, you must hold documentary evidence of that person’s age and consent, including a copy of a government-issued identity document and a signed release, and you must produce it to us within 5 business days of our request. If you cannot, do not upload the Content.

Consent may be withdrawn. If a person depicted in Content on the Platform asks us to remove it, we disable the Content while we review the request, and we remove it if the request is well-founded. The Content Removal and Complaints Policy describes the process.

4. Other prohibited content

In addition to section 2, you must not publish, send or display:

• Content advertising, arranging, offering or soliciting prostitution, escorting or any in-person sexual service for payment or other consideration, in any jurisdiction.
• Content promoting or depicting the sale or use of illegal drugs, weapons or other illegal goods or services.
• Threats, incitement to violence, and Content promoting or glorifying terrorism or violent extremism.
• Hate speech, or harassment of a person or group on the basis of race, ethnicity, national origin, religion, disability, sex, gender identity or sexual orientation.
• Content encouraging suicide, self-harm or eating disorders.
• Content impersonating another person or organisation, or claiming an affiliation, endorsement or verification you do not have.
• Any person’s private information, including home address, telephone number, workplace, financial details or identity documents, whether that person is a User or not.
• Content you do not own or hold the rights to publish, including Content copied from another Creator or from another platform.
• Malicious code, links to malicious sites, or anything designed to compromise a device or an account.
• Artificially generated or altered media presented as an authentic depiction of a real person who did not consent to it.

5. Prohibited conduct

You must not:

• Record, screen-capture, photograph, stream, transcribe, download or otherwise capture any call, message, image or video on the Platform, or redistribute, republish or disclose anything obtained from it, whether or not you paid for it.
• Harass, threaten, stalk or intimidate any person, continue to contact a person who has asked you to stop, or evade a block or a ban.
• Pressure a Creator to transact outside the Platform, to meet in person, or to do anything beyond what they have offered.
• Pressure a Fan to send money, gifts or personal information outside the Platform.
• Scrape, crawl, mirror, index, bulk-download or archive the Platform or any Content, whether manually or by automated means.
• Circumvent or attempt to circumvent payment, rate limits, blocks, bans, age confirmation, geographic restrictions or any other access control.
• Probe, scan, attack, overload or interfere with our infrastructure or with any other User’s use of the Platform.
• Commit payment fraud, including purchasing Tokens with stolen funds or a stolen identity, disputing with an on-ramp provider a card payment you authorised, or operating multiple accounts to evade enforcement or to abuse complimentary Credits.
• Send spam, mass unsolicited messages or commercial solicitations unrelated to your own Content on the Platform, or create accounts by automated means.
• Use the Platform in breach of economic sanctions or export-control laws, or from a territory where access to the Platform is prohibited.

6. Enforcement

The action we take depends on what occurred and on the risk to other persons. We may remove or restrict Content, restrict a feature, suspend an account temporarily, terminate an account permanently, forfeit a Token balance, withhold a Creator’s withdrawal pending investigation, and refer a matter to law enforcement. We may take action on the basis of a complaint, of our own review, or of a report from a trusted organisation, and we may act on Content that is lawful but incompatible with this Policy.

We act immediately and without prior notice where a child may be involved, where Content appears to have been published without the consent of a person depicted, or where there is a credible threat to any person’s safety. In all other cases, where we hold your contact details, we tell you what action was taken, the facts relied on, the provision of this Policy or of the Terms concerned, whether the decision was automated, and how to appeal. The Content Removal and Complaints Policy describes the appeal.

A breach of the absolute prohibitions in section 2 results in permanent termination, forfeiture of any balance, and a report to the authorities where the law requires one. An account that frequently provides manifestly illegal Content, or that frequently submits manifestly unfounded complaints, may be suspended after a warning.

7. Reporting a violation

Non-consensual Content, Content involving a minor, or anything else urgent: write to support@planetjoi.com. These reports are read ahead of all others, and you do not need an account to make one.

Copyright infringement: dmca@planetjoi.com, following the Copyright Policy.

Anything else: support@planetjoi.com, or the report function beside the Content where the Platform provides one.